Free UK Delivery on Orders Over £35
We are offering 100% free delivery on all orders over £35.00 in the UK.If your order total is below £35.00 then you will be charged our Standard UK delivery rate of £2.80. Orders for the US, Canada, Asia and Australasia are charged at a flat rate of £14.00 per order, and orders for mainland Europe are charged at a flat rate of £4 per order.
Good News! We No Longer Apply a Surcharge for Mugs, Jugs and Pottery!
Despite the considerable weight and bulk of mugs and jugs, these products no longer incur a surcharge for Standard UK Delivery,
We will process all orders within three working days.
Delivery will be made, usually on a signed for service, by City Link, DHL, Royal Mail, or other appointed carrier or courier service. Goods that are for export will be despatched via specialist carriers, and will comply with all export documentation requirements.
You must notify us promptly and in any event within 48 hours or receipt of any goods if they appear to be damaged in transit. In the case of a signed for service the courier should be informed of this fact. In these circumstances, please retain all packaging as this may be required when making a claim.